Access Center Manager

Job Summary

A company is looking for a Project Manager, Referrals.

Key Responsibilities

• Oversee and evaluate the performance of Supervisors, ensuring adherence to performance standards
• Drive care continuity by scheduling follow-up care for patients and managing escalated concerns
• Utilize data to manage operational goals, monitor employee engagement, and coordinate staff needs

Required Qualifications

• Bachelor's degree preferred but not required
• Minimum of three years of experience in access/call center management or comparable management experience
• Experience in a healthcare environment, specifically in call center, referral, or appointment scheduling
• Ability to analyze trends and create actionable plans
• Willingness to travel to clinical or corporate locations as needed