Access Specialist

Job Summary

A company is looking for an Access/Outreach Specialist.

Key Responsibilities

• Answer and direct inbound and outbound calls efficiently
• Schedule appointments and communicate necessary instructions to patients
• Organize and expedite paperwork related to patient care and assist with referrals

Required Qualifications

• High School Diploma or GED required; Associate's degree in a healthcare-related field preferred
• Medical, secretarial, and/or customer service experience required
• 1 year of experience in a medical office or healthcare setting preferred
• Experience in appointment scheduling and managing patient phone calls preferred
• Experience as CMA/RMA, MOA, or in a call center environment preferred