Access Specialist

Job Summary

A company is looking for an Access/Outreach Specialist.

Key Responsibilities

• Answers and directs inbound and outbound calls, ensuring efficient handling
• Schedules appointments and communicates necessary instructions to patients
• Organizes and follows up on paperwork related to patient care and assists with referrals

Required Qualifications, Training, and Education

• High School Diploma or GED required; Associate's degree in a healthcare-related field preferred
• Medical, secretarial, and/or customer service experience required
• 1 year of experience in a medical office or healthcare setting preferred
• Experience in appointment scheduling and managing patient phone calls preferred
• Experience as CMA/RMA, MOA, or in a call center environment preferred