Account Administration Representative

Job Summary

To support the California Service Center, the full-time Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities while working remotely.

Key responsibilities:

• Identifying and reconciling billing payment amounts to ensure accurate records
• Setting up and maintaining member data, including processing enrollments and terminations
• Interacting with benefit administrators to address inquiries and resolve membership-related issues

Required qualifications:

• Proficiency in math, data entry, typing, spelling, and grammar
• Demonstrated ability to work in a team-based environment
• Successful customer service track record
• Computer experience in a PC Windows-based environment
• Ability to adapt to change and manage multiple tasks effectively