Account Administration Representative

Job Summary

Working remotely on a full-time basis, the Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities while supporting the California Service Center's Membership Accounting and Contracts Administration functions.

Key responsibilities:

• Identifying and reconciling billing payment amounts to ensure accurate eligibility and membership records
• Setting up and maintaining member data, including processing enrollments and terminations
• Interacting with benefit administrators to address inquiries and resolve issues related to membership and billing

Required qualifications:

• Proficiency in math, data entry, and typing
• Demonstrated ability to work in a team-based environment
• Successful customer service track record
• Computer experience in a PC Windows-based environment
• Willingness to learn new tasks and adapt to changing business requirements