Account Administration Representative

Job Summary

Working remotely, the full-time Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities for the California Service Center.

Key responsibilities

• Identifying and reconciling billing payment amounts to ensure accurate membership records
• Setting up and maintaining member data, including processing enrollments and terminations
• Interacting with benefit administrators to address inquiries and resolve membership accounting issues

Required qualifications

• Proficiency in math, data entry, and typing skills
• Demonstrated ability to work effectively in a team-based environment
• Successful customer service track record
• Ability to adapt to changing priorities and learn new tasks
• Computer experience in a PC Windows-based environment