Account Administration Representative

Job Summary

Supporting the California Service Center, the full-time Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities while working remotely.

Key responsibilities:

• Identifying and reconciling billing payment amounts to ensure accurate records
• Setting up and maintaining member data, including processing enrollments and terminations
• Interacting with benefit administrators to address inquiries and resolve membership accounting issues

Required qualifications:

• Proficiency in math, data entry, typing, spelling, and grammar
• Ability to work effectively in a team-based environment
• Successful customer service experience
• Computer experience in a PC Windows-based environment
• Willingness to learn new tasks and adapt to changing business requirements