Account Administration Representative

Job Summary

To support the California Service Center's membership accounting and contracts administration, the full-time remote Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities.

Key responsibilities:

• Identifying and reconciling billing payment discrepancies to ensure accurate membership records
• Setting up and maintaining member data, including processing enrollments and adjustments
• Interacting with benefit administrators to address inquiries and resolve issues related to billing and membership

Required qualifications:

• Proficiency in math, data entry, typing, spelling, and grammar
• Demonstrated ability to work effectively in a team-based environment
• Successful track record in customer service
• Ability to adapt to new tasks and business requirements
• Computer experience in a PC Windows-based environment