Account Coordinator

Job Summary

Supporting the PBA account teams, the remote Account Coordinator will manage day-to-day client requirements, execute benefit requests, and collaborate with internal teams to enhance client satisfaction.

Key responsibilities

• Assist implementation and client management teams with daily client needs
• Manage and execute client benefit requests, including changes and new implementations
• Analyze client requests and coordinate with teams to ensure accurate plan documentation

Required qualifications

• Undergraduate bachelor's degree or equivalent job experience
• 1+ years of experience in PBM, health plan, or benefits consulting
• Proven ability to build trusting relationships with internal and external stakeholders
• Experience with structured and unstructured data
• Proficient in Microsoft Office; SQL knowledge is a bonus