Account Coordinator

Job Summary

Supporting the operational backbone of customer relationships, the full-time remote Account Coordinator will manage day-to-day customer communication, drive core account workflows, and participate in meetings to ensure smooth account operations.

Key responsibilities

• Own day-to-day customer communication by managing the general inbox and executing requests
• Drive core account workflows, create operational tickets, and resolve issues
• Participate in meetings, taking detailed notes and documenting decisions and action items

Required qualifications

• 5+ years of experience in Account Management, Customer Success, or a similar client-facing role
• Familiarity with collaboration and productivity tools such as Slack, Zoom, and Excel
• Experience with analytics tools like Tableau or Power BI
• Proactive mindset with a strong commitment to excellence
• Passion for solving business challenges through technology in a fast-growing startup environment