Account Coordinator for EVV

Job Summary

Providing seamless support to clients, the part-time hourly Account Coordinator for EVV will manage inquiries, offer training, and ensure compliance with the Electronic Visit Verification and Facility systems while working remotely.

Key responsibilities

• Serve as a primary contact for clients using the EVV and Facility platforms, addressing inquiries and resolving issues
• Provide training and guidance on platform usage, tools, and processes to clients, caregivers, and home care agencies
• Maintain organized documentation of client interactions and ensure compliance with customer support objectives

Required qualifications

• Proficiency in Microsoft Office applications
• Ability to work independently and remotely with a positive, customer-first attitude
• Capability to effectively multi-task and manage time efficiently
• Ability to pass background screening and drug tests
• Access to a dedicated remote work location with reliable internet and a smartphone