Job Summary
A company is looking for an Account Coordinator, Post Repo to assist clients and agents in the preparation of repossessed units for transport to auction.
Key Responsibilities:
- Manage and process accounts within the company's internal queue to meet service level agreements
- Support inbound inquiries from internal and external customers
- Initiate outbound calls to customers and recovery vendors
Required Qualifications:
- High school diploma or equivalent required; Bachelor's degree preferred
- 1-2 years of customer service, finance, or automotive industry experience preferred
- Proficient computer skills and knowledge of Google applications such as Gmail, Docs, and Sheets
- Ability to work independently, efficiently, and meet all internal and external time commitments
- Ability to understand and follow company policies, standard operating procedures, and applicable state and federal laws