Account Director

Job Summary

A company is looking for an Account Director to lead customer success initiatives in data management.

Key Responsibilities

• Serve as a trusted advisor to strategic customers, understanding their needs and providing tailored solutions
• Build and maintain strong relationships with key stakeholders, including CDOs and CIOs
• Lead onboarding and training efforts to ensure high adoption and satisfaction among users

Required Qualifications

• 15+ years of experience in SaaS Account Management, Strategic Customer Success, or related roles
• Strong understanding of data technologies such as Snowflake, BigQuery, and Tableau
• Proven track record in managing customer renewals and identifying expansion opportunities
• Familiarity with data governance, quality, and related fields is a plus
• Knowledge of compliance frameworks like GDPR or HIPAA is advantageous