Account Director

Job Summary

A company is looking for an Account Director responsible for delivering positive results through customer-centric and solutions-oriented strategies.

Key Responsibilities

• Manage and optimize overall customer experience while nurturing relationships and influencing decision-makers
• Collaborate with regional partners to upsell solutions and minimize churn in assigned accounts
• Effectively manage accounts, providing strategic direction and timely sales forecasts to inform decision-making

Required Qualifications

• Bachelor's degree with 8+ years of related experience, or a Master's degree with 6+ years, or a PhD with 3+ years of related experience
• Experience in account management and customer relationship development
• Knowledge of software solutions and ability to align them with customer business needs
• Understanding of economic drivers and industry trends that impact customer decisions
• Ability to establish value and drive momentum in the purchasing process