Account Director

Job Summary

A company is looking for an Account Director to manage client renewals and stakeholder relationships.

Key Responsibilities

• Own and grow a portfolio of existing accounts, focusing on retention and expansion
• Identify upsell and cross-sell opportunities while collaborating with the Customer Success team
• Negotiate contracts and manage high-level stakeholder relationships to drive business impact

Required Qualifications

• 4+ years of experience in Customer Success Management, Account Management, or Sales, preferably in SaaS
• Experience in negotiating contracts and navigating legal discussions
• Proven track record of building relationships with senior customer executives in strategic accounts
• Ability to thrive in a fast-paced, high-growth environment
• Strong project and time management skills