Account Director

Job Summary

A company is looking for an Account Director for NAMER.

Key Responsibilities

• Own revenue retention and expansion by managing a portfolio of enterprise and mid-market customers
• Manage the full customer lifecycle, leading strategic account planning and monitoring customer health
• Build executive relationships and drive customer value, ensuring measurable outcomes from the platform

Required Qualifications

• Experience managing a portfolio with responsibility for renewals and expansion
• Proven ability to build trusted relationships with executive stakeholders
• Experience in HR technology, learning platforms, or enterprise SaaS environments
• Ability to use data and metrics to inform strategy and identify growth opportunities
• Experience collaborating across sales, product, services, and customer success teams