Account Director

Job Summary

Leading and expanding strategic client relationships, the full-time Account Director will drive long-term client satisfaction and revenue growth while managing large-scale initiatives and collaborating cross-functionally in a remote environment.

Key responsibilities

• Manage a portfolio of high-value enterprise accounts to ensure satisfaction and retention
• Coordinate cross-functional engagement to meet client expectations and drive continuous improvement
• Prepare and deliver Quarterly Business Review presentations, including performance data and strategic initiatives

Required qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred
• 7-10 years of experience in account management or strategic client-facing roles
• Healthcare experience strongly preferred
• Proven experience managing enterprise-level client relationships
• Strong expertise with Microsoft Office Suite, Google Apps, Salesforce, and project tracking software