Account Director

Job Summary

Owning the business and financial performance of a portfolio of corporate, enterprise, and franchisor clients, the full-time Account Director will manage executive client relationships, drive enterprise expansion, and oversee portfolio P&L while working remotely with occasional in-office collaboration in Denver.

Key responsibilities

• Lead executive client relationships across corporate and franchisee levels, addressing disconnects to enhance retention
• Drive enterprise expansion and enrolled-location growth through strategic initiatives and participation incentives
• Manage account strategy for franchise conventions and system-wide events to generate growth and ensure follow-through on commitments

Required qualifications

• Seven to twelve years of experience in digital marketing, client leadership, or agency account management
• Strong understanding of client business plans, unit economics, and franchise systems
• Proven track record of managing portfolio P&L and achieving growth targets
• Ability to resolve complex issues between corporate expectations and franchisee realities
• Desire to take ownership of financial accountability alongside relationship management