Account Executive

Job Summary

Managing a portfolio of client accounts, the full-time Account Executive will drive new business growth across CCaaS, BPO, and CX solutions while collaborating with internal teams and maintaining strong client relationships remotely.

Key responsibilities

• Identify growth opportunities through upselling and cross-selling within client accounts
• Execute lead-generation strategies and pursue new business opportunities to expand market share
• Prepare and deliver tailored proposals and business reviews to clients while maintaining accurate sales records

Required qualifications

• Proven experience in sales or account management, preferably in a technology or service-oriented industry
• Strong understanding of CCaaS, BPO, and CX solutions
• Experience with CRM software for tracking sales activities
• Ability to analyze sales performance data and make strategic recommendations
• Demonstrated success in achieving sales targets and developing client relationships