Account Executive, Customer Expansion

Job Summary

To support revenue growth within existing accounts, the full-time remote Account Executive, Customer Expansion will manage the full sales cycle, focusing on identifying opportunities, conducting outbound calls, demonstrating software solutions, and closing upgrades for Steer's CRM and phone products.

Key responsibilities

• Drive account expansion by proactively engaging existing customers to uncover and close product upgrades
• Manage the full sales cycle from initial outreach and discovery to product demos, proposals, negotiations, and closing
• Consultatively sell by learning shop goals and workflows to demonstrate how Steer's platform addresses operational pain points

Required qualifications

• Proven experience owning and closing full-cycle sales opportunities, preferably in an account growth role
• Comfortable making proactive outbound calls to generate revenue opportunities
• Strong skills in discovery, presentation, objection-handling, negotiation, and closing
• Self-directed mindset with a history of meeting or exceeding sales activity and revenue goals
• Experience in selling SaaS, CRM, or communication solutions is a plus