Account Executive, Expansion

Job Summary

To support customer growth, the remote Account Executive, Expansion will manage a portfolio of existing clients, focusing on strategic upselling and cross-selling opportunities while acting as a trusted advisor to drive measurable business outcomes.

Key responsibilities

• Own and grow a portfolio of existing customers through strategic upsell and cross-sell initiatives
• Build trusted relationships with key stakeholders and proactively identify growth opportunities based on customer goals and account health
• Collaborate with cross-functional teams to maximize customer outcomes and refine the expansion process as the team scales

Required qualifications

• 3+ years of experience in SaaS sales, account management, or customer success
• Proven track record of growing customer relationships and exceeding revenue goals
• Strong consultative selling skills with the ability to connect customer challenges to business value
• Analytical and data-driven mindset, capable of identifying patterns and opportunities across customer accounts
• Curiosity about ecommerce and digital marketing challenges faced by modern brands