Account Executive II

Job Summary

A company is looking for an Account Executive II to manage customer relationships and retention strategies for Small/Medium Business clients in a remote capacity.

Key Responsibilities

• Serve as the primary contact for customer account management, ensuring high levels of customer satisfaction and strong relationships
• Align products and services with customer needs, negotiate and renew service agreements to maximize profits
• Collaborate with the sales team to identify growth opportunities and resolve customer escalations

Required Qualifications

• High School Diploma or GED (accredited)
• 1 year of relevant experience or 5 years of business-to-business account management
• Experience with consultative selling and negotiation skills
• Familiarity with sales productivity software tools like Salesforce.com
• Ability to work in a professional office environment and use standard office equipment