Account Executive, Renewals

Job Summary

A company is looking for an Account Executive, Renewals (Japan Remote).

Key Responsibilities

• Manage the end-to-end renewal sales cycle for existing customers in Japan
• Achieve retention and upsell targets by managing a structured renewal pipeline
• Collaborate with internal teams to maximize customer value and minimize churn risk

Required Qualifications

• Bachelor's degree or equivalent practical experience
• 3+ years of experience in SaaS, software, or technology renewals, inside sales, or account management
• Native-level proficiency in Japanese and business-level proficiency in English
• Experience managing renewals within enterprise and/or academic customer environments
• Proficiency with Salesforce or similar CRM platforms