Account Lead

Job Summary

Experienced in AdTech and measurement, the hybrid or remote Account Lead will manage a dedicated book of post-sale client relationships within the independent agency space, driving performance, value, and retention while solving complex customer challenges.

Key responsibilities

• Manage and monitor ongoing client performance to ensure successful campaign execution aligned with client goals
• Foster strong relationships with independent agency clients by understanding VideoAmp's product offerings and value proposition
• Proactively identify growth opportunities and solve client challenges to exceed performance goals

Required qualifications

• Bachelor's degree preferred
• 8+ years of experience in Account Management or Client Services within AdTech or digital advertising
• Strong understanding of programmatic media buying and ad operations workflows
• Proven ability to manage high-value clients and drive account growth
• Experience using tools like Salesforce, ChurnZero, or Zendesk to manage accounts