Account Management Coordinator

Job Summary

Providing operational and administrative support for the Professional Services team, the full-time remote Account Management Coordinator will manage placement documentation, contract administration, and data integrity while ensuring exceptional customer service and compliance with established processes.

Key responsibilities

• Create and manage Interim Leader PTRs and validate Statements of Work for compliance
• Audit and reconcile placement information to maintain accurate account records throughout the engagement lifecycle
• Generate operational reports and analyze business metrics to support efficiency and growth initiatives

Required qualifications

• High school diploma or GED
• 1+ year of experience in administrative support, operations coordination, or related fields
• Experience with CRM systems such as Salesforce
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment