Account Management Manager

Job Summary

Managing a portfolio of client accounts, the full-time remote Account Management Manager will oversee client relationships, drive revenue opportunities, and ensure seamless service delivery while collaborating with various support teams.

Key responsibilities:

• Develop and present proposals for clients, and lead contract negotiations in collaboration with the Director
• Implement account-specific strategies to achieve service, revenue, and profit goals, while monitoring performance metrics
• Ensure client satisfaction by managing expectations, tracking service delivery, and conducting annual reviews

Required qualifications:

• 3-5 years of experience in Account Management within the service industry, preferably in relocation or real estate
• Bachelor's degree or equivalent experience is required
• Strong interpersonal and relationship management skills, with sales experience preferred
• Demonstrated presentation skills and ability to work independently
• Willingness to travel as needed