Account Management Specialist

Job Summary

Overseeing assigned Medical Products and Distribution customers, the full-time Senior Specialist, Account Management will cultivate relationships, manage service needs, and support customer expectations while working remotely or onsite in New York, Pennsylvania, or Ohio.

Key responsibilities:

• Manage customer relationships and ensure supply chain health and service needs are met
• Conduct proactive account reviews and engage regularly with customers on key initiatives
• Resolve order issues by analyzing trends and collaborating with customers to implement solutions

Required qualifications:

• Bachelor's degree in a related field or equivalent work experience, preferred
• 2-4 years of customer management experience, preferred
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word, and Outlook), preferred
• Ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated and capable of operating effectively within a team, preferred