Account Management Team Lead

Job Summary

Leading a team of Account Managers, the full-time Account Management Team Lead will manage a portfolio of strategic clients, drive revenue growth, and mentor team members while working remotely.

Key responsibilities

• Manage a focused portfolio of larger clients to achieve year-over-year Net Gross Payment Revenue growth of 120%
• Lead, mentor, and develop a team of up to 4+ Account Managers, fostering a collaborative, high-performance culture
• Serve as the primary point of escalation for internal teams and external clients, ensuring exceptional customer service

Required qualifications

• 2-3+ years of experience in an Account Management lead or managerial role with a proven track record of meeting targets
• Strong customer service and communication skills
• Proven ability to manage large account portfolios
• Leadership experience with a genuine interest in developing others
• Fluency in English and Spanish, both written and verbal