Account Management Team Leader

Job Summary

A company is looking for an Account Management Team Leader to manage a team of Associate Account Managers and Account Managers while overseeing a select number of client accounts.

Key Responsibilities

• Manage team performance, set expectations, and provide coaching and feedback
• Oversee a book of business, ensuring high levels of customer service and timely management of client accounts
• Conduct regular performance reviews and track time off for direct reports

Required Qualifications

• 5+ years of relevant Account Management experience, preferably in benefits management
• Experience using the Alegeus system is preferred
• Preferred associate or bachelor's degree
• Proven leadership skills with the ability to empower team members
• Strong organizational and prioritizing skills