Account Management Training Supervisor

Job Summary

Leading the design and execution of training programs, the full-time remote Supervisor, Account Management Training & Enablement will manage a team of Trainers, focusing on onboarding, ongoing development, and operational excellence across Account Management.

Key responsibilities

• Coach and mentor Account Management Trainers, setting priorities and performance expectations aligned with business goals
• Define and contribute to onboarding and ongoing learning programs, ensuring training materials are accurate and standardized
• Partner cross-functionally to align training with tools and processes while monitoring training effectiveness and driving improvements

Required qualifications

• Bachelor's degree in business, education, healthcare administration, or related field, or equivalent work experience
• 5+ years of experience in training, enablement, account management, or healthcare operations
• 1-2 years of people leadership experience preferred
• Experience designing and delivering training programs for operational teams
• Prior experience with process improvement or operational transformation initiatives preferred