Account Manager

Job Summary

A company is looking for an Account Manager to support client success and manage relationships remotely.

Key Responsibilities

• Serve as the primary point of contact for client inquiries and maintain positive relationships
• Manage client projects from initiation through completion, ensuring alignment with expectations and quality standards
• Utilize CRM tools to document interactions and leverage analytics for actionable insights to enhance client goals

Required Qualifications

• Bachelor's degree in Business, Healthcare Management, or a related field
• 3-5 years of experience in PBM, account management, client services, or project management
• Proven ability to build trust-based client relationships
• Experience leading client onboarding or implementation processes
• Proficiency with CRM platforms (e.g., Salesforce)