Account Manager

Job Summary

Managing a portfolio of over 150 high-value mid-market clients, the full-time remote Account Manager will develop strategies for account expansion, cultivate relationships with C-Level executives, and drive growth through retention and adoption of products.

Key responsibilities

• Build and nurture strong relationships with existing customers to manage account health and achieve their needs
• Lead Executive Business Reviews to identify growth opportunities and collaborate with clients on strategy
• Execute successful launches of the Ramp platform in partnership with Account Executive and Customer Activation teams

Required qualifications

• Minimum 4 years of new business sales or account management experience in a B2B organization
• Ability to anticipate customer needs and identify growth opportunities across various account types
• Familiarity with basic sales tools and common metrics
• High adaptability and understanding of change within a startup environment
• Organizational, project management, and time management skills