Account Manager
Job Summary
A company is looking for an Account Manager to assist with maintaining client accounts and ensuring customer satisfaction.
Key Responsibilities:
- Assist with building and maintaining long-lasting customer relationships
- Communicate with clients to ensure their needs are understood and addressed
- Deliver exceptional client service and act as the client's representative
Required Qualifications:
- 3-5 years' experience in Customer Support and/or Account Management
- Demonstrated history of increasing client satisfaction and retention
- Comprehensive understanding of the Account Management Journey
- Prior experience working with SaaS business platforms
- Strategic thinker with the ability to ideate and execute solutions
COMPLETE JOB DESCRIPTION
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Company Overview
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