Account Manager

Job Summary

A company is looking for an Account Manager to manage software subscription renewals and drive account expansion opportunities.

Key Responsibilities:

• Manage and oversee the software subscription renewal process for assigned accounts
• Identify opportunities for account growth through upselling and cross-selling
• Develop and maintain strong relationships with key stakeholders to maximize customer value

Required Qualifications:

• Bachelor's degree in business, marketing, information technology, or a related field
• 3+ years of experience in account management or customer success, preferably in the software or technology sector
• Working knowledge of Tibco Messaging and experience discussing technical topics
• Familiarity with CRM systems and tools (e.g., Salesforce, HubSpot)
• Experience managing subscription renewals and expanding customer accounts