Account Manager

Job Summary

A company is looking for an Account Manager to serve as the primary post-sale contact for high-value professionals and onboard new Franchisees.

Key Responsibilities

• Support professionals in achieving their strategic goals by providing education, advice, and content
• Prioritize outreach efforts based on customer health and market indicators to mitigate churn and promote revenue growth
• Build account plans, introduce new product features, and translate pro feedback into product requirements

Required Qualifications

• Bachelor's degree and 3+ years of customer-facing/account management experience or 5+ years of relevant experience
• Experience managing a portfolio of accounts and meeting revenue targets
• Strong ability to build customer relationships and deliver customer-centric solutions
• Experience with SFDC and data analysis
• Proficiency in Google Sheets and Google Slides