Account Manager

Job Summary

A company is looking for an Account Manager to manage customer relationships and drive business growth.

Key Responsibilities

• Provide strategic support and guidance on deliverables and customer requests
• Communicate the value delivered and prepare for quarterly business reviews (QBRs)
• Identify upsell opportunities and engage with key decision-makers for account growth

Required Qualifications

• 4+ years of overall experience in the biopharma or health technology industry
• 2+ years in a client-facing role, preferably in data/software/service delivery
• Experience in sales or consulting services for life sciences customers
• Strong data analysis skills and project management abilities
• Proven track record of meeting or exceeding customer satisfaction goals