Account Manager

Job Summary

A company is looking for an Account Manager to support their PM Legal division in a remote setting.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Provide bi-weekly status updates and proactive outreach on open cases
• Verify and process medical records in compliance with HIPAA and legal standards

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• 3+ years of customer service experience in a professional setting
• General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms
• Demonstrated ability to handle confidential information with discretion
• Excellent attendance, punctuality, and accountability