Account Manager

Job Summary

A company is looking for a Channel Renewal Account Manager to engage and support customers while driving retention and growth.

Key Responsibilities

• Lead customer success and growth strategies for a book of approximately 250 customers
• Collaborate with reseller or broker partners to enhance customer relationships and adoption of platform features
• Utilize various tools to manage customer interactions and report on performance metrics

Required Qualifications

• 3+ years of successful experience in B2B sales, preferably in the insurance or insurtech industry
• Experience in a brokerage firm or insurance carrier is a plus
• Understanding of the employee benefits landscape and current market trends
• Background in business development, SaaS, or HR tech is beneficial