Account Manager

Job Summary

A company is looking for an Account Manager to build strong, long-term relationships with clients and ensure their success with the company's products and services.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Drive customer adoption, engagement, and overall satisfaction
• Identify and develop upsell and cross-sell opportunities

Required Qualifications, Training, and Education

• 3+ years of experience in account management, customer success, or sales
• Demonstrated experience managing a portfolio of customer accounts
• Experience in a B2B environment, preferably in SaaS or technology
• Familiarity with CRM systems and account management tools
• Proven track record of supporting customer renewals and revenue growth