Account Manager

Job Summary

A company is looking for an Account Manager to lead customer onboarding and ensure success with their products.

Key Responsibilities

• Serve as a subject matter expert on all products and manage client relationships
• Coordinate cross-functional projects to drive results and meet performance metrics
• Conduct Quarterly Business Reviews to ensure clients receive value from the products

Required Qualifications

• 2+ years of experience in a client-facing or account management role, preferably in healthtech SaaS
• Passionate about customer success and comfortable in a startup environment
• Strong desire to build team documentation and become a product expert
• Highly accountable and a team player with a strong work ethic
• Ability to manage timelines and stakeholder expectations effectively