Account Manager

Job Summary

A company is looking for an Account Manager to drive upsell/growth and net retention within their customer base.

Key Responsibilities

• Manage renewals and upsell processes for a portfolio of customers
• Analyze usage metrics to evaluate product adoption and identify growth opportunities
• Develop and implement strategies to drive account growth and ensure organizational adoption of the product

Required Qualifications

• Proven experience in account management or sales
• Ability to navigate complex organizations and identify decision-makers
• Experience in driving upsell and cross-sell opportunities
• Strong analytical skills to assess customer usage and identify potential growth
• Willingness to travel for trade shows 2-3 times per year