Account Manager

Job Summary

A company is looking for an Account Manager to manage and grow client relationships.

Key Responsibilities

• Own a portfolio of 50-70 mid-market and enterprise accounts, serving as the primary relationship owner
• Drive account retention and revenue growth through renewals, upsells, and expanded platform usage
• Analyze account performance data to uncover insights and recommend actionable strategies

Required Qualifications

• 3+ years of experience in Account Management, Client Services, or Customer Success within a SaaS environment
• Demonstrated success managing renewals and long-term account growth
• Strong understanding of digital marketing or customer engagement platforms
• Hands-on experience with CRM systems, preferably Salesforce
• Experience in e-commerce or highly regulated industries is a strong plus