Account Manager

Job Summary

A company is looking for an Account Manager to join their team.

Key Responsibilities

• Develop and maintain trusted advisor relationships with customers to enhance experience and retention
• Collaborate with internal stakeholders and external partners to deliver efficient customer service and benefit solutions
• Facilitate client meetings to resolve action items and provide status updates on benefit changes

Required Qualifications

• Bachelor's degree in business, marketing, hospitality management, or related area, or equivalent experience
• Knowledge of pharmacy benefits management, insurance, or healthcare industry
• 3 years of experience in a customer service role
• Experience in critical thinking, prioritization, and relationship building
• Ability to interact cooperatively and respectfully with other employees