Account Manager

Job Summary

A company is looking for an Account Manager to join their Business Development team.

Key Responsibilities

• Develop and maintain strong relationships with key stakeholders at enterprise-level clients to ensure customer satisfaction and retention
• Drive account growth by identifying upsell and cross-sell opportunities and leading quarterly business reviews
• Collaborate with internal teams to ensure seamless client onboarding and monitor client engagement for increased adoption

Required Qualifications

• 3+ years of experience in account management, client success, or sales, focusing on enterprise accounts
• Experience in SaaS, B2B, or mental health-related industries is preferred
• Proven track record of managing and growing enterprise-level client relationships
• Proficiency with CRM software and data-driven decision-making
• Empathetic and customer-focused, with a genuine interest in improving mental health outcomes