Account Manager

Job Summary

A company is looking for an Account Manager to manage and grow customer accounts in the US market.

Key Responsibilities

• Develop strong relationships with existing customers to maximize revenue and reduce churn
• Identify expansion opportunities and develop account plans and sales strategies
• Manage customer journeys, ensuring satisfaction and adoption of the product while meeting revenue targets

Required Qualifications

• Minimum 5 years of experience in a client/customer facing role, preferably in account management or sales within a B2B SaaS environment
• Experience with CRM tools and Microsoft Office suite
• Proven ability to manage and grow an existing book of business
• Experience closing commercial deals and negotiating contracts
• Ability to thrive in a fast-paced, high-growth environment