Account Manager

Job Summary

A company is looking for an Account Manager to manage and grow customer accounts in the US market.

Key Responsibilities

• Develop strong relationships with existing customers to maximize revenue through upselling and cross-selling
• Manage and reduce churn across the account portfolio while ensuring customer satisfaction and adoption of the product
• Identify and progress commercial opportunities within existing accounts and maintain accurate forecasting in the CRM

Required Qualifications

• Minimum 5 years of experience in a client/customer-facing role, specifically in account management or sales within a B2B SaaS environment
• Experience with CRM tools and proficiency in Microsoft Office suite
• Proven ability to manage and grow an existing book of business
• Experience in closing commercial deals and negotiating contracts with existing customers