Account Manager

Job Summary

A company is looking for an Account Manager responsible for managing and growing a portfolio of customers.

Key Responsibilities:

• Own a defined portfolio of mid-market and enterprise accounts, focusing on retention and revenue growth
• Build and maintain strong relationships with customer organizations and lead quarterly business reviews
• Identify upsell and cross-sell opportunities while executing strategic account plans

Required Qualifications:

• 2+ years of experience in account management or customer success within relevant industries
• Proven track record of meeting revenue retention and expansion quotas
• Experience managing full customer lifecycles, including deployment and renewal
• Strong executive presence with experience in customer-facing strategy discussions
• Proficiency in CRM systems and business productivity tools