Account Manager

Job Summary

A company is looking for an Account Manager responsible for providing quality customer service to corporate and community college clients enrolling in training programs.

Key Responsibilities

• Conduct high-volume outbound and inbound calls to assist with customer inquiries and enrollments
• Share industry-related information and follow up with new students to ensure a smooth transition
• Utilize internal management software to track inquiries and enrollment progress

Required Qualifications

• High school diploma (GED acceptable) from an accredited institution
• 1 year of customer service/admissions or related experience, preferably in education-based admissions
• Strong presentation skills and ability to thrive in a coaching environment
• Proficient in Microsoft Word and Excel, along with industry-related software applications
• Ability to work independently and handle frequent interruptions