Account Manager

Job Summary

A company is looking for an Account Manager in Chicago.

Key Responsibilities

• Manage a portfolio of existing customers to ensure adoption, value realization, and retention
• Develop and execute account plans to drive renewals and identify expansion opportunities
• Monitor customer health and collaborate with cross-functional teams to ensure smooth processes

Required Qualifications

• 7+ years of customer-facing experience, including Account Management or Customer Success
• 4+ years of experience managing renewals and growth in a SaaS environment
• Proficiency in Salesforce and analytics tools such as Gainsight, Tableau, or Looker
• Bachelor's degree or equivalent experience