Account Manager

Job Summary

A company is looking for an Account Manager.

KEY RESPONSIBILITIES

• Manage a portfolio of existing customers to ensure adoption, value realization, and retention
• Develop and execute account plans that drive renewals and uncover expansion opportunities
• Collaborate with cross-functional teams to ensure smooth contracting and reporting processes

BASIC QUALIFICATIONS

• 7+ years of customer-facing experience, including Account Management or Customer Success
• 4+ years of experience managing renewals and growth in a SaaS environment
• Experience with Salesforce and analytics tools like Gainsight or Tableau
• Bachelor's degree or equivalent experience